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| Wallet opening fee (yearly) | $99 / $299/ $499* | *price varies depending on the selected level and includes a Union Pay prepaid card |
| Minimum deposit needed to open a wallet | $100.00 | |
| Monthly service fee | N/A | |
| Internal wallet to wallet transactions | Free |
UPI Prepaid Cards Fees
|
Prepaid card activation |
Included |
|
|
Prepaid card delivery fee |
Included |
Regular mail (USPS) |
|
Express delivery |
$50.00 |
Minimum for FEDEX |
|
Prepaid card replacement |
$20.00 |
Automated Teller Machine (ATM) Fees
|
Withdrawal at any ATM Domestic (US) |
$5.00 |
|
|
Withdrawal at any ATM International |
$5.00 |
For any additional fees related to your prepaid card, refer to the Terms and Conditions delivered with your card, or available in your wallet.
ACH Fees
|
Incoming ACH |
$5.00 |
Funds transfers to your wallet from any financial institution in the US |
|
Outgoing ACH |
$5.00 |
Funds transfers from your wallet to any financial institution in the US |
Debit/Credit Card Deposit
|
Deposit using your debit/credit card Up to $990.00 per transaction |
7.00% |
Deposit into your wallet in minutes |
|
Maximum of $5,000 per month |
Wire Transfers
|
Domestic incoming wire |
$30.00 |
Funds transfers to your wallet from any financial institutions in the US |
|
International incoming wire |
$35.00 |
Funds transfer to your wallet from any financial institution from a foreign country |
|
Domestic outgoing wire |
$45.00 |
Funds transfers from your wallet to any financial institutions in the US |
|
International outgoing wire |
$65.00 |
Funds transfers from your wallet to any financial institutions to a foreign country |
Convenience Fees
|
Recall of wire transfer |
$75.00 |
|
|
Wire return fee |
$75.00 |
|
|
Repair of wire transfer |
$75.00 |
|
|
Investigation of wire transfer |
$75.00 |
|
|
SWIFT message copy |
$75.00 |
Foreign Currency
|
International purchase transaction fee |
2.00% |
|
|
Purchase and sale of foreign currency |
2.00% |
Other Services
|
wallet balance certification |
$50.00 |
|
|
wallet statement photocopy (paper) |
$25.00 |
This charge is per paper |
|
Active deposit certification (Notary) |
$50.00 |
Processing Policies
Order in which your transactions are processed:
1. Deposit and Credits
2. Debits based on category, by the date and time in the following order
a. Withdrawals with a debit card at ATM machines
b. Purchase transactions with a debit card
c. Other debits (Wallet-to-Wallet, wire transfers, and fees)
3. ACH debits (electronic payments) in the order they are received
When your funds will be available
Available for withdrawal under 24 to 72 hours: Cash, ACH, Card Deposit, and Wire Transfers
Error and Dispute Resolution
If you believe that there is an error in your wallet statement or the receipt issued by an ATM or POS terminal, send your claim to Canopy Card Customer Service Center, by email at support@canopycards.com, within 60 days of the transmission of the statement where the error is first reflected.
|
Monthly Fee |
Per wallet |
N/A |
|
POS Purchase Domestic (USA) |
Per Transaction |
Free |
|
POS Purchase International |
Per Transaction |
$2.00 |
|
E-Commerce Domestic |
Per Transaction |
$2.00 |
|
E-Commerce International |
Per Transaction |
$2.00 |
|
ATM Withdrawal Domestic |
Per Transaction |
$5.00 |
|
ATM Withdrawal International |
Per Transaction |
$5.00 |
|
ATM PIN Decline, ATM Withdrawal Decline |
Per Instance |
$1.00 |
|
ATM Balance Inquiry International |
Per Instance |
$1.00 |
|
PIN Change/Generation |
Per Transaction |
$1.00 |
|
Load Fee |
Per Load |
$2.00 |
|
Load Fee Percentage |
Per Load |
2.00% |
|
Inactivity Fee Percentage |
Per Card |
$10.00 |
|
FX Fee/OIF |
Per Transaction |
3.00% |
|
Chargeback Fee |
Per Transaction |
$35.00 |
|
Cross Border POS |
Per Transaction |
1.00% |
|
Cross Border ATM |
Per Transaction |
1.00% |
|
Velocity and Limits |
STANDARD |
PREMIUM |
VIP |
|
Amount |
Amount |
Amount |
|
|
Max 24-Hour Debit |
$10,000 |
$10,000 |
$25,000 |
|
Max Card Balance |
$10,000 |
$30,000 |
$100,000 |
|
Max Card Load Per Transaction |
$2,500 |
$5,000 |
$10,000 |
|
Max Card Load per 24 Hours |
$10,000 |
$10,000 |
$25,000 |
|
Max Card Load per Month |
$10,000 |
$30,000 |
$100,000 |
|
Max Card Load per Quarter |
$30,000 |
$90,000 |
$300,000 |
|
Mac C2C Transfer Per Transaction (in/out) |
$0 |
$0 |
$0 |
|
Mac C2C Transfer Per 24 Hours (in/out) |
$0 |
$0 |
$0 |
|
Max Company Transfer Per Transaction |
$10,000 |
$25,000 |
$50,000 |
|
Max ATM Per Transaction (Domestic/International) |
$520 |
$520 |
$520 |
|
Max ATM Per 24 Hours (Domestic/International) |
$520 |
$1,000 |
$5,000 |
|
Max ATM Per Month (Domestic/International) |
$2,500 |
$10,000 |
$50,000 |
|
Max POS Per Transaction (Domestic) |
$5,000 |
$10,000 |
$25,000 |
|
Max POS Per 24 Hours (Domestic) |
$5,000 |
$10,000 |
$25,000 |
|
Max POS Per Month (Domestic) |
$10,000 |
$30,000 |
$100,000 |
|
Max POS Per Transaction (International) |
$5,000 |
$10,000 |
$25,000 |
|
Max POS Per 24 Hours (International) |
$5,000 |
$10,000 |
$25,000 |
|
Max POS Per Month (International) |
$10,000 |
$30,000 |
$100,000 |
|
Max Internet POS Per Transaction |
$2,500 |
$5,000 |
$10,000 |
|
Max Internet POS Per 24 Hours |
$2,500 |
$5,000 |
$10,000 |
|
Max Internet POS Per Month |
$10,000 |
$30,000 |
$50,000 |